
52
Need Help? Call toll free: 1-800-268-7200
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www.bayerdiabetes.ca
Technical,
Service & Care
Technical,
Service & Care
Error Detection and Battery Status/Charging/Removal
Error Detection and Battery Status/Charging/Removal
Battery Charging:
When you plug your meter into the USB port, it
will start to charge immediately. While the battery
charges, the strip port light fl ashes slowly.
Press the Menu button at any time to display the
charging status.
Extra Memory:
Your meter contains 500 MB extra memory. It
appears on your computer as a “Removable Disk”
when you insert your meter into the USB port. You
can use this memory while your battery is charging.
When you read or write to the memory, the strip
port light fl ashes quickly.
Wall Charger:
For information about a wall charger, please
call the Bayer Diabetes Care Helpline at
1-800-268-7200 or visit www.bayerdiabetes.ca
Rapid Charge
If the battery is low when
you plug in your meter,
it will Rapid Charge for
about 1 minute. You can
run a blood sugar test as
soon as Rapid Charge is complete.
Normal Charging
When Rapid Charge ends, normal charging is
expected to last up to 2 hours. When the battery
is full, the strip port light turns off.
NOTE: A high-power USB port will allow you
to access GLUCOFACTS
®
DELUXE and your
meter’s extra memory. It also allows the shortest
charging time. If the charging status displays
“Low Power Charging,” your CONTOUR USB
meter may not be plugged into a high-power USB
port. Please try a different USB port on your compu-
ter. If you are unsure whether your computer has
a high-power USB port, please check with your
computer user manual or the computer manufacturer.
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